Once an order is placed, you will receive an email from Fan Jets USA with order information.  Upon processing the order, the customer will receive an email confirming the completion of the order and another email with tracking information.  If the email is not received in the inbox, check the spam folder.

PAYMENT BY CREDIT CARD  NOTICE: Our credit card processor is experiencing payment gateway issues.  If you attempt to pay by credit card and receive a notice that the card is invalid, select an alternative payment method or choose a money order.  Fan Jets USA will contact you and take your credit card information over the phone to process the payment.  Sorry for the inconvenience, and it should be resolved in the next 24-48 hours.  -posted 7/7/25.